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This page answers three practical questions:
  • Where to check service status
  • Which problems are on the TTAPI side
  • Which problems come from upstream models or third-party platforms

Status

Current temporary monitoring page. The public status domain will be https://status.ttapi.io.

Midjourney Hosting

Hosting setup, execution modes, and account-level considerations.

Claude Code

Configure Claude Code to use TTAPI’s Claude-compatible endpoint.

Check the status page first

If you suspect a service issue, check the status page before retrying aggressively.

Service boundaries

TTAPI controls the gateway, auth layer, submission path, and result-fetch flow. But many generation products still depend on upstream providers such as Midjourney, Sora, Suno, Claude, and others. That means service availability does not always equal instant execution with zero upstream variance.

Troubleshooting flow

1

Check whether it is a broader incident

Start with the status page and see whether there is an ongoing alert, maintenance event, or recovery note.
2

Look at the error type

400-499 usually points to request-side issues. 500-599 is more likely a service-side or upstream issue.
3

Separate submit failures from pending results

If submission succeeded but the task remains PENDING_QUEUE or ON_QUEUE, the job is usually still alive and waiting.
4

Send support the right context

If the status page is normal and the issue persists after a small retry, include the endpoint, request time, status code, response body, and jobId where relevant.

Retry guidance

Last modified on March 12, 2026